# Privacy Policy
At HomeFarm, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website (referred to as “HomeFarm”, “we”, “our”, or “us”).
## 1. Information We Collect
We may collect the following types of personal data:
* Name
* Address
* Email address
* Phone number
* Payment information (processed securely via third-party services)
* Product preferences or purchase history
## 2. How We Use Your Information
We use the collected data for the following purposes:
* To process and fulfill orders
* To communicate with you about your purchase or inquiries
* To improve our services and customer experience
* To comply with legal obligations
## 3. Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure technologies and encrypted payment gateways.
However, HomeFarm is not responsible for any data breaches or leaks caused by external factors beyond our control. While we strive to safeguard your data, we cannot guarantee complete security against unauthorized access or cyberattacks.
## 4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can manage cookie settings through your browser preferences.
## 5. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data only with:
* Trusted service providers (such as payment processors and delivery partners)
* Legal authorities, if required by law or to protect our rights
## 6. Refund and Exchange Policy
* No Refunds: We do not offer refunds once the product is purchased and delivered.
* Exchange Policy: Customers are eligible for one-time exchange only if the product is damaged due to our mistake. To qualify:
* Notify us within 24 hours of delivery
* Share photo or video evidence of the damage
* The product must be unused and in original condition
We reserve the right to approve or deny exchange requests after reviewing the claim.
## 7. Children’s Privacy
HomeFarm does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn we have collected such information without parental consent, we will delete it promptly.
## 8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated at the top.
## 9. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
📧 [homefarm@homefarm.lt](mailto:rishisarkar0011@gmail.com)
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